2 Weeks online via Zoom
Each session lasts about 1.5 hours and is then followed by self-study and one to one tutor support.
The learners complete the L1 Cert in Occupational Studies for the Workplace and L2 Cert in Contact Centre Operations.
The role is home based, so the candidates will need to have access to a quiet space where they can work on their computer and answer calls. The role is part of a campaign to support the government response to COVID-19. The role will involve inbound and outbound calls, forming part of a team of Call Handlers who will provide the first point of contact for cases of COVID-19.
Learners will need to provide their own equipment, but if they are successful at interview and their equipment does not make the grade, the situation will be assessed and provide suitable equipment where possible.
The employer is currently only recruiting for full time positions of 40 hours a week, these are shift based and could be any times between 8am and 8pm seven days a week. The salary is £8.72 per hour.
Need to be unemployed (not working any amount of paid hours and not on furlough)
Need to be a resident of Greater Manchester (with proof of address dated in the last 3 months to prove this)
Need to have ID (strictly needs to be either an in date passport from UK or EU, Biometric card if outside of EU, Driving Licence or Provisional Licence with current address on and in date, or birth certificate- if UK or EU resident)
Need to have a National Insurance Number
Need to have Entry Level 3 or above in English
Need to be a resident of Greater Manchester
Must not be in full time education
If you are interested and would like to enrol, please email your CV to email@example.com (Please put Online Training with Job Vacancies (Home Working) in the subject heading.
Please note: Only registered members with can apply. So, if you are not already a member, please register with yes first before applying.