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Community Grocer Volunteer

No 93, Harpurhey
September 21, 2021
Harpurhey and Gorton, United Kingdom
Job Type


About the role
The Community Grocer Volunteer role is a vital role as it ensures the community shop can run smoothly. The Community Grocers are once a week shops in community centres where members can access low cost food, toiletries, and household items whilst also having the opportunity to access different types of support, meet others, and engage in their community.

The main aim of the role is to ensure the members have a positive experience when shopping with us.

Community Grocer Volunteers help to provide an essential service to our members by supporting them in different ways, including helping to create a warm and welcoming environment, supporting members with shopping, and signposting members to support services amongst other things. Support with getting unpacking deliveries and displaying the stock is also needed to prepare for the shop in advance.

The role will suit someone who has good interpersonal skills, enjoys chatting with people, is a good listener and enjoys working in a team.

Where and when?

No. 93 Community Grocer:

The No. 93 Community Grocers runs on Tuesdays 11:30 -4 at No. 93 Wellbeing centre, Church lane, Harpurhey, M9 5BG

The shifts to be covered

Morning shift: Tuesdays 10am – 1pm (includes putting away delivery)

Afternoon shift: Tuesdays 1 – 4:30pm

Gorton Community Grocer:

The shifts to be covered

Thursdays (delivery shift): 12 – 2:30pm

Friday morning shift: 9am – 1pm

Friday afternoon shift: 1 – 5pm

What you will do:
Delivery shift tasks include:
• Putting away deliveries of stock and organising food, toiletries, and household items in preparation for the trading shift
• Carrying out food safety and cleaning checks
Grocer trading day tasks include:
• Welcoming members, explaining to new members how the Grocers works, answering queries
• Engaging with members and signposting them to local partner services (providing phone numbers/emails/addresses, and taking information for referrals)
• Taking payments from members
• Informing supervisors if you have any Safeguarding concerns about a member, volunteer, or member of the public
• Carrying out food safety and cleaning checks
• Helping members to choose their shopping and to explain the different items they can buy that week
• Help with cleaning, cashing up and tidying the shop space

The type of volunteers we are looking for:
• Have a good understanding of some of the issues our members face and might be experiencing, including those specific to COVID-19 restrictions
• Have good communication skills
• Are willing to work as a team member
• Are empathic, friendly and a good listener
• Can establish and maintain appropriate professional boundaries
• Adheres to all HMHC policies regarding health, safety, safeguarding, data protection, equality, diversity and equal opportunities

What we can offer you:
• An opportunity to make a positive difference to the communities in and around the community you are working in through sharing your ideas, local knowledge, skills, and lived experience.
• Regular volunteer social events
• Full training will be provided to enable you to feel confident in your role and to have access to all the information you need to support our members in the most effective way.

Supervision and support

We aim to ensure you have a positive volunteering experience with the Community Grocer. You will have monthly supervision meetings, with your line manager who will look at opportunities for further training or development with you. These meetings are also a way for you to feedback on any ways we can improve the services we offer.

For more information please contact Sally on: or 07305325369. Alternatively you can contact us at Gorton Central on: 0161 2223 633

Only registered members can apply for jobs.

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